Neighbourhood

I received a number of Text messages in recent weeks from +61 409 106 791, see following examples: "Hi Robert ............AGL Peak Energy Rewards: Event Thursday, 4:30 PM - 6:30 PMReply Y by 4:30 PM to take part.Earn up to $10 in bill credits for hitting one of the following targets:Standard Target: Earn $5 for exporting 0.19kWh or more to the grid. ORChallenger Target: Earn $10 for exporting 0.59 ...

I ordered an eSIM from AGL 12 hours ago and requested a port-out from TPG. The porting process appears to have been successful, and I received an email from TPG confirming this and my service has been cut off.However, I received a welcome email but noQR code needed to activate my eSIM. It’s now been over a day, and I still have no QR code. There is no order for activationThere are no pending activ ...

Hi, I signed up to AGL on the 29/6/24. There was a Velocity bonus points offer if I signed-up before the 30/6/24 where I would receive 20K points for electricity and 10K for Gas. However, I've only been credited 10K for electricity and 5K for Gas?! 

I'm wondering if anyone has any regrets with installing their Soalr Panels please? Or wished they had known differently when installing their solar panels?

It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal)  announced for 2024/25 are to be retained by AGL or will the consumer (for whom the rebate was intended) be allowed to claim this amount if their account balance is regularly in credit due to efficient use of solar. 

Since joining AGL Telecom my internet, at best is super flakey and not anything like my previous supplier. I assumed that considering this is the NBN and supply is essentially from the same origin, device wouldn't be affected. Yet, as of this morning I have had no connection for the last 4 hours. I have in vain tried to contact your support however there has been no reply. This is appalling servic ...

Hi not sure if anyone else has had issues with energy app, but recently joined agl and for the first month the app read how much solar was being created and how much electricity we were getting from grid, but the last eight weeks it hasn’t updated; I’ve tried numerous times trying to get help from agl but no success; any advice would be appreciated 

I have received this text from AGL today. "This is the AGL team, we have applied the Queensland government's Cost of Living Rebate to your account. It will appear on your next bill after July 1, 2024, as 'QLD Govt Cost of Living Rebate'. This rebate is non-refundable and will be applied to any outstanding or future electricity bills." I have solar and my account is usually in credit so this money ...

I don’t know if anyone has the same issue. I just got the internet bill for December and it is extremely higher than my regular plan fee. I am on a $54 monthly plan but it is $82.99. I searched my mailbox and there is no any notification regarding this. I am not sure if it is an error. 

Why am I unable to find any reference to the Seniors Saver plan rates when looking to compare plans on the AGL site?My last electricity account suggested I could save money by switching from my current AGL Solar Savers plan, but I want to see the details. Calling the 131 245 number only resulted in me being texted a link to compare plan rates but that didn't seem to include any reference to Senior ...