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Kimby Switched-on
19-05-2021

Time of Use meter

I would like to know why I was offered a digital meter installation to be part of a peak rewards programme yet my tariff has stayed at a flat rate. This was misleading as peak is mentioned and it was also vising my electricity usage could be monitored and mentioned peak and off peak. After checking my bill my tariff was never changed nor was it offered to me?I would not have agreed to this meter installation if my rates were going to stay the same.
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