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Energy consumer paper invoice

Hi, I have recently purchased this property and received this AGL gas account invoice for the last few months. I have been contacting AGL over the phone and chats to get this disconnected as I have never requested for gas connection from AGL. It has becoming increasingly concerning as AGL continues to send the invoices to me despite multiple calls and requests have been put through for disconnection. Can you please help? If not I'm going to take this to ombudsman. Many Thanks Cynthia
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