About Claude

Hi @_Mark_ , on the same day I posted the message, my gas account is connected (It took 1 month from the scheduled connection date). I am expected to receive the bill at the end of this month (in one or two days). I will report here if everything is fine. For now, thank you for your response!

Hi AGL community, On Aug 10, I signed up for an AGL gas account before I moved into my new address. I requested a connection on Aug 23 and got confirmation from AGL. Now one month has passed that date, and the gas account is still showing "Setup in progress". I contacted the customer representative multiple times. Each time they point me to the Resolution team on 131 245. When I called, they just promised that it will be set up as quickly as possible. But nothing really happened and the Resoluti ...