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ktiya Switched-on

Time Of Use or Seasonal Time of Use - Can we choose?

We requested a reconfiguration of our meter from Single Rate to Time-of-Use (TOU) and this was completed at the start of March. Our postcode is 2145 and we are in the Endeavour Energy distribution zone but we noticed that the new rates being applied were the Seasonal TOU rates rather than TOU. These rates are on page 4 of this PDF file: https://www.agl.com.au/-/media/aglmedia/documents/help/rates-contracts/market-contracts/2020/07/2020-my-pcp---agl-nsw-elec-website-pricing-v9.pdf?la=en&hash=66B9 ...
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