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Veryangry Switched-on

why have I received an overdue account for a Bill paid by it's due date. Very angry

Received 2 accounts from AGL today. One telling me my gas account was overdue the other to tell me AGL had overcharged me approximately $280.00 for my electricity account in January! My gas account was paid on time on 29th March and the money came out of my account that day. I paid by Post Billpay and I have my receipt. I rang to query this and was very upset with the girl from Account resolutions who answered my call. She had absolutely no empathy, and told me that Agl had received no money ...
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