About PeterG

Rank: Semiconductor

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PeterG's latest conversations

PeterG Semiconductor
23-12-2020

Re: can't view daily usage

Hi Asb,No progress here either. Very disappointing. Only been an AGL customer for one month, probably won't be one for much longer!
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PeterG Semiconductor
11-12-2020

Re: can't view daily usage

Hi David, It is now Friday pm & the problem is still unresolved. All I have had from Support is that it is "probably Energex not being up to date" but if this were so surely it would be a general problem and widely discussed here. So I am taking you up on your offer to delve into the matter . Anything else you need? Thanks in advance, Peter
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PeterG Semiconductor
07-12-2020

Re: can't view daily usage

Thanks David, It is frustrating. I only have 5 days data and it has now been uninformative for 9 days. I will give it till the end of the week & if it is still not functioning I will take you up on your kind offer. Pete
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PeterG Semiconductor
06-12-2020

Re: can't view daily usage

Moved in and set up with AGL 24th November. App worked fine for 5 days but since then I have been unable to view usage & billing as it says they are "checking a few things in my account". So AGL have been checking for 8 days but I have heard nothing from them suggesting any problems. Anyone else experiences this? Viewing usage is the really critical tool for me right now as I try to work out how to assess the impact of the roof solar.
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