About PeterG

Hi Asb,No progress here either. Very disappointing. Only been an AGL customer for one month, probably won't be one for much longer!

Hi David, It is now Friday pm & the problem is still unresolved. All I have had from Support is that it is "probably Energex not being up to date" but if this were so surely it would be a general problem and widely discussed here. So I am taking you up on your offer to delve into the matter . Anything else you need? Thanks in advance, Peter

Thanks David, It is frustrating. I only have 5 days data and it has now been uninformative for 9 days. I will give it till the end of the week & if it is still not functioning I will take you up on your kind offer. Pete

Moved in and set up with AGL 24th November. App worked fine for 5 days but since then I have been unable to view usage & billing as it says they are "checking a few things in my account". So AGL have been checking for 8 days but I have heard nothing from them suggesting any problems. Anyone else experiences this? Viewing usage is the really critical tool for me right now as I try to work out how to assess the impact of the roof solar.