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Access AGL rewards

Yesterday I tried the AGL Rewards for the first time. I wanted to buy a Coles eGift Card in Rewards from agl.com.au website but I got an error message: "That wasn't supposed to happen. We're sorry for the inconvenience, but we're experiencing some difficulties when trying to take you to AGL Rewards right now. Please check back soon." So I contacted AGL via chat and was advised to call 1300 397 079. I called and was advised to call 131 245 to fix the problem. I called and was transferred to anoth ...
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