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Kenny1 Switched-on

System not working at all

Hi team,I want to pay my bill and l need someone to transfer my credit from one account into the other, however, the system is so slow or is not working anymore. I am having to call and that will inconvenient my times. Last time it was easy using the chat system and someone will get onto it straight away. Frustrated that l now have to waste my time to pay bills! Unreal.Can someone get back to me on this or a better way to do this without having to spend time on the phone?
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