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Uma Conductor
05-12-2020

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

I did a lot of research on this and have added this to the site - hopefully, it helps others. The main message is to keep monitoring your hot water usage! You have lots of info to help you do this, that you might not be aware of. Have a look at the "Readings" section below for what I did to track usage If you have a gas cooktop and gas hot water, you will have at least two meters in your apartment. One will be in the kitchen somewhere near your stove, the other probably under your laundry si ...
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Uma Conductor
15-10-2020

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

thanks Nam - I have been in contact with your team, and they have unfortunately not been able to help. I am being lead to believe that I consume 177MJ of gas a day - for a 2 br apartment with only gas hot water and cooktop, that is monumental. It seems many others have the same issue, but no one is able to explain how this could happen, and what could cause it.
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Uma Conductor
15-10-2020

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

thanks Ron. My issue is that my gas usage for hot water and a stove top (no heating is a massive 177MJ a day, when a standard 2 bedroom home should use 25MJ a day. The problem is with the stated usage, not the pricing on the plan. Despite the ridiculous level of stated usage, I have been encouraged to take less showers - really?
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Uma Conductor
14-10-2020

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

Hi - exactly the same problem here - eye watering readings and bills, that remain otherwise unexplained. I am wondering if there has been any resolution? It seems like AGL is the only provider that registers an issue from a web search - I am wondering if other providers have priced the usage for hot water correctly, whereas AGL does not?
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