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KMP Switched-on
05-02-2018

Billing off the rails

We got an email bill today for $7,423.87 saying we started off in October $33.93 in credit. So I rang AGL and was told the bill was really $2,093.10 which I intended to pay. But I checked my login and it shows bill is $7,457.80 which is the difference between the opening balance (CR) and closing balance (DR) on the bill we received. The billing is off the rails.Then for the umpteenth time I asked for our electricity and gas bills to be shown on the account, which they assured me they were, even ...
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