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GRH Switched-on

Re: Submitting a gas meter reading

Thanks Jayden, understood, but there was only one day between the read submission and the estimate. The difference being 0.225?Kind RegardsGRH
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GRH Switched-on

Submitting a gas meter reading

I have been paying my monthly gas bill by submitting the actual meter reading through my account App. I’m instructed to only submit whole numbers and not those numbers at the decimal point. On my last bill the reading submitted is noted but AGL has entered an estimate below my reading to include the numbers at the decimal point? What is the purpose of submitting a meter reading if it is being ignored by AGL and an estimate is being included? Come on AGL get yourself sorted!
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