About Nee

Rank: Semiconductor

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Nee Semiconductor
19-07-2020

Re: Horrible customer service

So it's a systematic issue which they don't want to admit or worse they want to cover it.... I have already made a move to a supplier with Aussie based costumer service... Hopefully it won't turn out another lemon  Cheers
4 Replies 0 Likes
Nee Semiconductor
15-07-2020

Re: Horrible customer service

See, this is the problem... if you read my message I said I DID contact you first though I actually shouldn't have since it was a problem from your end! but your agent hung up on me! another agent called me on Monday though (I believe his name was Adrian)... I thought he was following up but he was looking for money for the overdue bill, I told him I have always been on autopayment and he confirmed he still can see the details of my autopayment and for some reason it didn't go through (I could s ...
4 Replies 0 Likes
Nee Semiconductor
11-07-2020

Horrible customer service

So I got and email stating my bill is overdue which was surprising as I'm on auto payment for years... I called and after punching my ID etc. And waiting for a long time, the agent answered... The agent didn't understand me and constantly asking for my ID again then hung up on me!!!I decided to chat and I was hooked up with a "virtual" agent!!! That took a long time before I ended the chat... WHAT IS WRONG WITH YOU AGL... I think it's time for me to switch to a company based in Australia after a ...
4 Replies 0 Likes