Why has my billed gas usage doubled when I have not changed my usage pattern? If anything because of severe illness, my usage has DECREASED!!!!Also, why are you charging a "Payment processing fee" when I pay by Direct Debit meaning that a) the money is automatically transfered to your already bloated coffers b) as the money is transered directly to your coffers, there is nothing to process. Even though the charge is $0.60, multiplied by tens of thousands accounts this would add up to a very tidy ...