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Wary_cust Switched-on
24-11-2015

Confused

Was paying 148 pm for more than 6 months. 164 was deducted additionally in oct which has now being acknowledged as an error....also an incorrect entry by call centre agent meant i got 2 threatening letters saying i have not paid money whereas agl owed me money... bill smoothening amount has now been reduced to 104??? Still not sure how much was i consuming and what will happen to the extea $$ i have paid???? Very confused and a little wary??,,
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