I am having similar issues with my electricity bill. Meter display fault and got estimated bill. Got meter replaced. I was told by resolution team to wait for reviewed bill. Noticed online account showing overdue so i called i again. Now got told to pay full amount and agl cant do anything about it. By agl mistake /fault i missed my discount and in debt now. Never ever i delayed my payments. No justification given by agl team. All I need is a reviewed bill.