About PhilWendy

Rank: Semiconductor

Learn more about ranks and badges.

PhilWendy's latest conversations

PhilWendy Semiconductor
10-05-2020

Re: Emailed receipts - please include which utility

I have the same problem with my receipts. No mention anywhere at all in the email of which utility it is for. The only way to know is to open each Bill and compare how much each one was for.If each receipt mentioned the utility paid it would probably also stop my Credit Card statement listing both charges as just AGL.Wendy and Phillip
7 Replies 0 Likes
PhilWendy Semiconductor
27-03-2020

Re: change of ownership/change of account name

Hi Yuto,Sorry, I wanted something like this too but :- 1 Bill, 1 Name.That's why I had to change my bill to my (pensioner) husband's name.
8 Replies 0 Likes
PhilWendy Semiconductor
10-01-2020

Re: change of ownership/change of account name

I wrote this post after a long phone call where I had trouble getting the person to understand what I was talking about and when the call was finished nothing had been fixed. After posting I got onto online chat and thankfully found someone who looked into the account and understood what was going on. They told me that the account was closed and re-established under the new name but to give it time to update just to make sure (this gave me confidence as it is exactly what I would expect to be to ...
8 Replies 0 Likes
PhilWendy Semiconductor
09-01-2020

Re: change of ownership/change of account name

Our Gas account was in my name (Wendy). We transferred our Electricity to AGL. My husband has a pension card so we needed to have both accounts in his name (Phil). The Gas and Electricity are now in my Husband's name. The old Gas bill shows a credit of 1 cent and we are using the same email address so I cannot access our new accounts because my old account keeps wanting me to login.
8 Replies 0 Likes