Called agl regards power bill equivalent to 6 people, in a one person pensioner home. Told to submit photo of meters to agl customer reads by an unintelligible accented voice. Have had no response and requesting a call back via another emailed request had the enjoyable experience of being cut off.can you give me details of the Alinta company,? I may change my long term loyalty since customer service is not a priority.thanks in anticipation of reply buty the community.