About RuthJones

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RuthJones Switched-on

Insane estimated bills

For some reason, I always get estimated bills, very badly estimated bills! I always have to ring and give the actual readings over the phone, I was on hold for 35 minutes and eventually my phone went flat tonight before I could speak to someone, I submitted the meter read via the app and it’s estimating my bill at 1500!! Something is clearly wrong on the back end somewhere, I even have photos of the meter readings three months ago and tonight! Is there someone who is able to actually check this ...
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