I moved to a new apartment last year and decided to go for AGL for gas connection. They signed me up and sent all the relevant docs over email and told me to wait until it's connected. Well, it's been over 10 month and gas account still hasn't been open. I've been in contact with them numerous times, but every time they just promise it will be connected soon.I'm just tired of speaking to AGL representatives for 10 month, my case was escalated internally at AGL but that has no effect!I was trying ...