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AGL not solving supply problem

Hi,I just moved to a unit and someone cut my gas supply. Apparently the former tenant did not pay the bills on time and the supplier decided to put a plug on my meter. I called a plumber thinking there was a problem with the heater but he confirmed me that there was a plug stopping the supply.I have called AGL two times to try solving the problem but nothing yet. The first time the agent told me that they would come and take the plug off within the day, but nothing happened so I decided to call ...
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