About Chia-Yun

Hello,I just wanna give you a feedback about the customer service,I ring in today to arrange my payment plan,because I am not an Australian, I tried my best to understand what the worker said,She is being very very impatient, every sentence she said always comes with a really bad attitude,that shows her impatient and just wanna hang up the phone as quick as possible without actually helping me for my problem.She did eventually what I need her to do, but everything else I don't understand she see ...