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SouravBiswas Switched-on
11-04-2018

Re: Paper Invoice addressed to 'Energy Consumer' changed but discount applied later.

Hi Jayden, Thanks for your response. I sent you a private message with the details. Thanks,Sourav
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SouravBiswas Switched-on
09-04-2018

account ownership changed from 'Energy Consumer' but discount applied later.

After Receiving Energy Consumer Bill, I called AGL to change the account name. But due to some discrepancy on my property address, the customer service officer couldn't change the account details and asked me for the meter number. As I was able to get the Meter Number on 28th March, I contacted AGL and asked for the Change. As AGL offered me the discount, I understand they will give the discount from the first day of the contract. But once I received the bill, I found the discount is only availa ...
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