About Trinh

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Trinh Switched-on

Re: Special meter read fee - why?

Hi Jayden, i got same problem, was charged special meter read fee, chatted to a staff and was told that fee was charged when opening new account. I did mention that i did not move, only took over account from someone else’s name. The conversation ref number is 1612309402. According to your reply, i should not be charged this fee at all. Can you please help to solve this? Regards,Trinh
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