About brissiebird48

In the past I have had to call AGL to get them to refund a rebate given to me by the government. I have been told that AGL will hold onto the the rebate to see if I have an electricity bill. I havent had an electricity bill since 2012. On my last credit refund I was given $120 extra on my top of my account credit. I still have about $900 sitting in credit on my account

I have just told the Chatbot that I am going to call AGL on Monday morning and if I get no satisfaction then I will be contacting the OMBUDSMAN. He is asking to see a copy of my bank statement for proof of ownership yet they do a refund into that bank account each month. I havent had a bill since 2012. Unfortunately I cant switch providers because of the feed-in tariff I am receiving. Although that was 52c in 2012 and now its 44c in 2024. When I questioned they they said the Government changed i ...

I have phoned many times to request total refund of my account. It appears you have to do this each time you receive a rebate from either Federal or State Government. I have been told in the past that they are holding on to it in case I have an electricity bill. If they checked my account they would find I havent had a bill since 2012. Also when I signed up for solar in 2012 my feed in tariff was 52c and that was supposed to be until 2028. It has now dropped to 44c which is still good but not a ...