judithewart's latest conversations

judithewart Switched-on
23-07-2020

Re: Pension concession

i have contacted agl by chat (many times) & phone to have my concession card added. i recently moved & my move out date was 22/05/2020 (concession applied) therefore my move in date was 23/05/2020 & have had problems getting my concession card added to this new address. each time the agent says that they'll add it & all is okay. yet to see the 17½% concession applied to both my ELECT & GAS. Can you please help?
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