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BillT Switched-on

How can I get my disputed bill/compensation claim sorted.

I've been trying to have our billing dispute and compensation claim sorted for the last 6+ months but have had no luck so far as it goes around in a circle but no further. Now I am receiving final notices, demand letters and today a Notice of intent to list with Credit Reporting Agency. Every time I call New Connections I spend an hour on the phone to get nowhere and then be told that a supervisor will call me back which never happens. I have requested evidence of AGL ordering gas connection ...
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