About RobertK

Rank: Conductor

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RobertK Conductor
06-02-2019

Re: Whats with the stupid verification process now to log into my account?

I have just discovered that you can switch from this code verification to a simple password, which I have now done. For anyone having this problem: log in (assuming you can), go to Manage Account and change your login process to password.
Solved 3 Replies 1 Like
RobertK Conductor
06-02-2019

Re: Whats with the stupid verification process now to log into my account?

Well I see the reason for wanting a secure verification process, but this really is the silliest one I have yet come across. I am new to AGL,having just switched from another supplier, but I have found that on many occasions I haven't been able to log in. Why? Because it often takes longer than 5 minutes to receive the email with the verification code - the code itself having already expired!Today was very frustrating - I made around ten attempts, waiting 5+ minutes each time, having it rejected ...
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