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Can't check credit balanced on app

HiI've contacted you about this approximately a month ago. I was sent a link to a new t&c page. That didn't actually fix the problem.With the MASSIVE increases in power costs, I need to be able to see the amount that I'm in credit for - you need to understand that's it's vital for me to keep payments up to date, especially in Armidale where heating costs must be anticipated. So, how do I check my balance on the iPhone app?Thanks, I lose my discounts if ointments later.G
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