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Rach3 Switched-on
30-10-2018

Re: High bill after getting new smart meter

I used to be with another supplier (not AGL). When the Smart meter was installed, my bill more than tripled, yet I had not installed any other extra electrical equipment, so I went to the Ombudsman. They were great and looked into it for me. The energy supplier finally backed down after 12 months and said there was a fault with the hand held reader. However, despite refunding me over $1000 for that bill, ever since the bills have been much higher than those I used to get with the old meter. ...
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