Hi Liam, thanks for your reply though it didn't provide the specific information i requested. I have called the solar support call centre many times and couldn't get the answers specific to my query. It is difficult to understand why you couldn't recognize the location pertaining to my query. My AGL login account is through my utility accounts. Anyways My property is in NSW 2160. The local distributors are ENDEAVOUR ENERGY.I need to know written procedure in getting my existing meters replaced ...