About Jordanemm

Hi @gemmaadams and @Josh_Loy, Thank you again for reaching out to us. In our 2017 Sustainability Report, you will find a few chapters of utmost importance. They are: - Energy market evolution - Climate change (greenhouse and energy) - Renewable energy You will find further information on the: - renewable energy section on the AGL website; and, - slide 35 of our FY2017 results presentation In terms of our generation portfolio, as of 30 June 2017, we operated 1,890 MW o ...

Hi @AnitaS5 and @ceejaygee, Thank you for your contributions to this post. This matter is not easy to explain and apologise for the complicated nature. Currently, for non-solar customers, the ability to download your usage information has been removed from My Account. You can only access your information to the specific detail that is shown for you online without the download. You are not the only customer to voice concern about this, however, and we are working on the way that we are ...

Hi @ceejayeegee, Thank you for your follow up, and apologies for the lack of clarity provided in our initial response. It is very interesting to go see this csv file, since the data should generally just who two rows for consumption and generation, and then the last for export to the grid. We are working very hard on the 'usage' aspect that our customers are currently able to monitor via My Account or the app. As such, you may have noticed that the ability you had to download your usage inform ...

Hi @goldie2 and @Talan2, Thank you for your comments, and for sharing your point of view. We are committed to getting out of coal, and we want our customers to know it. We are working closely with the Government to ensure that our customers are able to view energy plans easily, and to make sure that prices remain affordable. To read more about this, and our CEO's stance on renewable, you can check out these article: aglener.gy/CRsfLg and aglener.gy/PSwIw8. Cheers, Jordan