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Ninaadam2018 Switched-on

change to my electricity account

First of all, how annoying that I can't just submit an easy email regarding my issue. We have been with AGL for more than 5 years on a saver plan. Now we moved house all over sudden we receive this letter "We recently reviewed your account and found that the pricing originally quoted for your Energy Plan was incorrect" - HELLO after 5 years you realise that?!Of course with that came much higher usage fees per unit. I am not happy, when I tried calling the response was poor. Did anyone else get a ...
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