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Dissatisfied Switched-on
06-10-2018

Re: Gas bill high

Hi, I just had a word with one of the resolution teams yesterday. My expectations is to resolve the issue by provinding me with the correct bill if any. If not then please let me know straight away. I am the only one following up here and because of this my dues are overdue and growing huge now. Another worrywould be what about the discount(which I get if I pay on time) ? Is it going to be valid or not? As I already got the overdue notice because of the waiting. I need the solution ASAP because ...
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Dissatisfied Switched-on
02-10-2018

Gas bill high

Hi, I was charged 3 times on my gas bill and I called AGL to discuss about the issue. I was told to have a look at the meter and provide the reading. As the reading didn’t match, I was told there might be meter defect. Some people from Jemena gas came to inspect our meter during that period and we were told we have meter defect . But it has been 6months now but nothing has be done till now. I was issued with another three months bill and as I called I was told not to worry and to ignore the bil ...
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