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Very high quarterly electricity bill

Hi there I also received a much higher than usual electricity bill for the quarterly period ending in mid August 2018. It was $909 compared to $220 in the previous quarter. Please could a moderator look into our account to double check whether a mistake has been made? We are two adults and one infant in a small house. We have used our aircon more in the winter months on heating mode so assumed the bill would be slightly higher but not 4.5 times higher. Please let me know next steps to have a pri ...
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