VKBob's latest conversations

VKBob Conductor
2 weeks ago

Bills so late they arrive after Due Date!

Internet bills are arriving not at all or way past due date! Yes we know that AustPost is slow but not for metro post in the same city! The image below shows my last internet account which does not show any data usage or other options... But what it does show is a paper account issued 7 days ago with an arrival post date of 1 day after the Due Date! The over due date carries a $10 penalty so who pays? I paid by credit card 1 day before the due date without any bill! Please post the set-amount bi ...
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VKBob Conductor
2 weeks ago

Re: Data usage in detailed .XLSX for spread sheets.

To have access to the raw data that AGL uses itself to calculate the price it charges for power is not a big ask. The GUI is based on this but you have no access to the data in a transferable format. A file copy for my own analysis is what I ask and in a workable format. It's very simple...
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VKBob Conductor
2 weeks ago

Data usage in detailed .XLSX for spread sheets.

The simplified usage details on the portal are inadequate for a big company like AGL! We are not dumb users and I would expect a more detailed breakdown of actual usage that can be incorporated into an ongoing spreadsheet in XLSX format.Please give us a detailed spreadsheet so that we can track the cost, times, period and usage details in XLSX format.
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VKBob Conductor
2 weeks ago

Billing PDF download ERROR!

Support an overt link to a adobe PDF file of a paper bill that can be downloaded for bill printing/filing. Because fake PDF blob file in a webview browser window is blank and gives error... What's Actually HappeningThe AGL app likely doesn't render your telco bill natively — instead, it opens an internal mini-browser window (a "WebView") that loads the agltelco.com.au portal and generates the PDF dynamically as a "blob" (Binary Large Object) directly in memory, rather than as a file hosted at a ...
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