About gordon57

Hi Chris,i've been with AGL since 1st July , the only reason i know im still connected is , that the lights are still on!there is no usage information at all and the rates i was told i would be on are not showing correctly.i can get no answer ( like others) as to when this is actually going to be fixed. even the private messages i have sent have been unanswered. i keep getting told my account is under review ( like its something i have done wrong!).i cannot budget if I don't know what it is cost ...

Hello ChrisI was with Origin for 19 years and decided to switch to AGL . so far ,I'm disappointed. I joined on June 30th and the rates I was told are different from what's appearing on the app.I also have no usage data appearing, so i have no idea what it is costing me for electricity. I have made numerous calls to sort this out- the people were nice but of little help and at times hard to understand. I used the assistant it just regurgitates stock answers that have nothing to do with the proble ...