NVP's latest conversations

NVP Semiconductor
3 weeks ago

Re: Why is my app not up dating my day-to-day use

Hi all, This has been resolved for me now, all my missing data is showing in the App today and the billing totals are updated. Thanks for your help.
28 Replies 0 Likes
NVP Semiconductor
3 weeks ago

Re: Why is my app not up dating my day-to-day use

Hi, @ChrisE_AGL As this is happening to me as well since the 1st of July (the data is in the CSV you can download) but doesn't show in either the App or on the website graphs, should I be calling and logging a complaint/fault with AGL or has this already been raised internally and is being investigated? Thanks
28 Replies 0 Likes
NVP Semiconductor
3 weeks ago

Re: Why is my app not up dating my day-to-day use

I have the same problem since 1st of July as well - When I download the CSV manually from the website it has all the usage data in there, so it's not a problem receiving the data from the smart meter.
28 Replies 2 Likes