About Mark65

I've been told that billing department has put a block on mine until they have the issue sorted out

Same here, 4 days b4 new bill issued & 3 days b4 direct debit

Tnx's Chris for the update, I've replied to your email. Hopefully you will receive it

Hi @Chris It appears you haven't found a solution or workaround, re data not showing in app/website yet. The app/website started functioning for me within 24hrs after a resolutions team manager removed the data block & for 10 days my usage etc was visible. But again, someone from AGL has blocked  the data (been told it's billing), for nine days now ~ no data shown & counting. This is starting to be a regular monthly issue. Explanation this time is there's a problem regarding my TOU & rates. My ...