HI - did you get a resolution to this issue? I'm having the same problem with the same meter, meter was changed in October 2025 and since then, the usage recorded on the meter and reported to AGL has gone through the roof, we went for using around 400 units in a 3-month period to 11,0000 units! It's a 2 bedroom unit and it's only two of us, we spend about a month away each quarter, this makes no sense. our bill went from $400 to $650 max in the dead of winter to $1400! I spend 3 hours on the pho ...