I've just wasted 1/2 an hour trying to find a PDF of my bill, like I've always done in the past. AGL, fix this please. You're not entitled to our money if you don't provide us with access to a fully downloadable version of our bills! It's not OK to ask us to pay bills based on information you email us or we see displayed on an online screen, without providing us with the ability to obtain a downloadable version of that information (plus all the extra info you normally include in our bills) to re ...
