About GE33EK

@SYED_AGL If the chat agent was quoting ex-GST, the numbers should match after adding 10 percent: Example:48.62 c/kWh * 1.10 = 53.48 c/kWhYour app shows 56.62 c/kWhThat’s too high to be explained only by GST. Same for supply charge:87.417 * 1.10 = 96.16 c/day,Your app shows 100.93 c/day.Again, higher than a GST-only difference. I will message you my account number shortly.

  Hello, I recently signed up for a new EV night plan. Shortly after I realised that it was more expensive. So, I asked the operator to use the cooling off period to return my plan to the original plan. They were kind enough to oblige. I checked the app a few days after to find that the rates were now higher than both plans, my original and the revised one. I spoke again to an operator who confirmed my plan was returned to the original plan rates, but when I open the app it shows new very expens ...