Not_Found's latest conversations

Not_Found Switched-on
30-10-2025

Re: My quarterly bill not received

Hi Syed, would you be able to help me with by bill also? Similar issue, cycle is 26th-25th of each month, says i should get my bill on the 27th. It's now 31st and I haven't seen it yet. I was told I wouldn't see it until after 26/11 as my cycle was quarterly- which it is not, it's monthly. I was also told I "should" get the bill next week from a different person. I was sold to AGL from Ampol and none of my data is in the app. It feels like no one i speak to actually knows what's happening ...
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Not_Found Switched-on
29-10-2025

New customer and less than impressed

Hi all, semi-rant here, but also happy to be corrected/informed if I have missed something. I was an Ampol customer that AGL has recently purchased, today seemed to be 'The Day' i ceased to exist with Ampol and am now with AGL. My rates are all set to stay the same - so I'm happy with that, but everything i have tried to do so far is clunky, slow, and of little actual help. For example, first email welcomed me to AGL and gave me a link to register my account. After attempting (on phone and PC) ...
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