The exact same issue has occurred again. This appears to be a system glitch that requires urgent attention and resolution by the technical team. Each time we contact AGL, the issue is not properly addressed; instead, it is incorrectly categorized as a "Payment Arrangement" or bill smoothing, options that are not suitable since they prevent us from viewing the plan clearly and downloading the schedule to the calendar.With all due respect, your response did not resolve the core problem. This issue ...
