About volt

Hi all, just to provide some context: currently I have both solar (12kW) and a battery (30kWh). I was expecting this to reduce my power bills to next to nothing but was surprised to find that all my remaining costs were due to controlled load use. Even though controlled load is now supplied during daylight hours (when the solar is generating power), due to the way the metering is done, you pay for the controlled load even when you are exporting power to the grid. Essentially, the power you gener ...

Right, I too am in the same boat. I have 12KW of solar, a 30 KW battery and a Intellihub meter. My hot water (on controlled load) has been activating during the day when I have been exporting to the grid. Nevertheless, in my most recent bill I was charged for 785 kWh of controlled load usage, which is impossible. I thank you for keeping the pressure on AGL and hope that they won't simply resolve the case for you as an individual but own up to the mistake and reimburse all impaxted customers. Per ...

Hi, after finally taking the time to understand why my latest electricity bill was so much higher than it had been previously, I finally realised that I'd been switched over to a "core plan" in late March. As a result, I went from paying 0.2884 for general usage to 0.3394. All other charges were also higher, with the exception of controlled load 2. In any case, the net result was a very significant increase. The core plan is not even offered to new customers; it is simply what people get when th ...