About ashok89jan

Hi SyedThanks for responding.When you say the amount will be adjusted in the next bill, its concerning to me. My average usage is around 40 units per month. The estimated bill I got is for 210 units, which made the bill amount go really high. Firstly, I have to pay such a lumpsum amount which makes my budget go for a toss. Secondly, since the estimated unit is really high, it will take around 4-5 months of usage to cover the cost I paid upfront. I gave the meter reading to the customer support t ...

I am new to Melbourne and recently received a gas bill from AGL showing an estimated usage of 210 units. I contacted their customer service team, and they requested the actual meter reading, which was only 40 units higher than the start reading. They informed me that the bill would be updated and that I would receive a revised version. However, even after waiting for 10 days and following up multiple times via chat and phone calls, the bill has not been updated. With the due date approaching, I ...