About Sculls9

Thanks AGL Natasha. I rang and it appears that you I can't set up a direct debit unless my balance is nil. I've made a payment by BPAY to clear the account but this seems a very silly requirement. Perhaps ok if the outstanding amount must be paid AND I can set up direct debit but now I need to come back once the account is cleared but before the next amount is raised to set up the DD.Not a great customer experience particularly as I have both electricity and gas already set up to be paid via DD. ...

As a long term AGL gas and electricity customer, I recently moved internet to AGL as well. The connection is working however the system won't let me set up a direct debit from my bank account. Have tried numerous times but keep getting the message "This process may take up to 90 seconds. Please do not refresh/close this page." while having a spinning wheel of death showing. The 90 seconds is well and truly up and still no direct debit set up. This is despite having direct debit set up for my oth ...