About Soma

You keep charging us, but we have no internet. This month, the internet has been going out constantly, and there has been no internet at all since this morning. We are paying for a service that we are not receiving. Please fix this issue as soon as possible.

Hello,My internet has been down since yesterday, and this is not the first time this has happened. I contacted your customer support, and your representative told me the service would be restored within five hours. However, the internet is still not working.At the same time, you charge customers extra fees for late payments and have increased the price of the internet plan. As a paying customer, I expect a reliable service that matches what I'm paying for.I would appreciate it if you could reso ...

Hello,My internet has been down since yesterday, and this is not the first time this has happened. I contacted your customer support, and your representative told me the service would be restored within five hours. However, the internet is still not working.At the same time, you charge customers extra fees for late payments and have increased the price of the internet plan. As a paying customer, I expect a reliable service that matches what I'm paying for.I would appreciate it if you could reso ...