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stevtork Switched-on

Delay switching from Powerdirect to AGL

In late Feb 2018 I contacted AGL to move my electricity from Powerdirect to AGL. 28% discount was incentive enough for me. Unfortunately, I was not given a date for a meter read. As Powerdirect is owned by AGL, I figured they would shuffle me (after the mandatory 10 business day cooling off period) over to AGL. After a holiday in May, I contacted AGL because I had received final bills from Powerdirect (and paid) but the AGL app was still not showing my electricity account. AGL advised they canno ...
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