About Pen_AGL

Hi @ShowsOn Thanks for reaching out. What you're seeing is expected as part of the Sigenergy onboarding process. The "VPP Scheduling - Evergen" mode indicates that your system has been connected to the AGL Virtual Power Plant and is currently being managed through the VPP integration. As outlined in the email sent over the past couple of days, we're in the process of transitioning Sigenergy customers to Sigen AI Mode. Once this transition is complete, you'll regain the ability to ma ...

Hi @benlw Thanks for reaching out. This is a known issue that we're currently investigating and working to fix. While the daily view may show missing solar feed-in data for certain dates, the export data is still being recorded correctly. As a current workaround, if you drill down into the day view, the exports should be shown correctly in the 30-minute interval data. If you're unable to view the export data in the 30-minute drill-down view, please let us know and we'll investigate your accoun ...

Hi @PAF Yes, that's correct. If your battery is in Sigen AI mode before a VPP event, AGL will temporarily take control of the battery for the duration of the event. Once the event has finished, control is automatically returned to your previous settings, including Sigen AI mode if that was enabled beforehand. There is no action required from you.

Hi @saturnv5 Yes! When you join the VPP, we only take control of your battery during VPP dispatch events. At all other times, you'll retain control of your battery settings and can manage charging, discharging, imports, and exports as you normally would using the Sigenergy app.